Job Details

ID #54379738
Estado Pennsylvania
Ciudad Northwales
Tipo de trabajo Full-time
Fuente Christian Brothers Automotive
Showed 2025-08-23
Fecha 2025-08-23
Fecha tope 2025-10-22
Categoría Etcétera
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Automotive Customer Service Representative | Weekends Off | Chester

Pennsylvania, Northwales
Aplica ya

Job Title:Automotive Customer Service RepresentativeLocation:  565 Dekalb Pike, North Wales, PA 19454Job Overview:As a Customer Relations Specialist, you are often the first point of contact for our guests, both over the phone and in person. Your role is essential in creating a welcoming environment and building strong customer relationships. You will schedule appointments, greet customers as they arrive, and ensure that all the necessary information is gathered for their visit. You will also provide shuttle rides when needed, assist with ordering parts, and enter information into our work order system. This position is ideal for someone who enjoys working with people, can multitask in a busy environment, and is eager to learn about automotive service in order to support our customers and teamResponsibilities include, but are not limited to: Answer phones, schedule appointments, and provide clear, friendly communication

Greet every customer that enters our facility with hospitality and respect

Gather accurate information from customers regarding their visit and service needs

Provide shuttle rides for customers as needed

Assist with entering and managing parts orders in our system

Learn and use our work order system to write simple repair orders

Maintain a clean and welcoming front office environment

Build strong customer relationships by demonstrating care and professionalism

Work as part of a team to support shop operations

Other duties as assigned

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